Shipping policy
Last updated: [insert date]
BXVERA ships internationally from Asia.
Please review the following shipping information before placing an order.
Processing Time
All BXVERA pieces are produced and prepared in small batches.
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Orders are typically processed within 2–5 business days
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Processing time does not include shipping time
You will receive a shipping confirmation email once your order has been dispatched.
Shipping Time
Estimated delivery time after dispatch:
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7–14 business days, depending on destination and customs processing
Please note that delivery times are estimates and are not guaranteed.
Shipping Fees
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BXVERA currently offers free international shipping
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Shipping fees, if applicable in the future, will be clearly displayed at checkout
Once an order has been shipped, shipping fees are non-refundable.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
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These charges are not included in the product price or shipping fee
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Any such charges are the responsibility of the recipient
BXVERA ships under DAP / DDU (Delivered At Place / Delivered Duties Unpaid) terms.
Delays & Force Majeure
BXVERA is not responsible for shipping delays caused by:
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Customs clearance procedures
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Local postal or courier services
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Weather conditions, strikes, or other force majeure events
Undeliverable or Refused Shipments
If a shipment is returned due to:
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Incorrect or incomplete address provided by the customer
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Failure to collect the package
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Refusal to pay customs duties or taxes
BXVERA reserves the right to:
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Deduct shipping and handling costs from any refund, or
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Decline a refund where applicable
Tracking
Where available, tracking information will be provided via email once the order has been shipped.
Please allow up to 48 hours for tracking details to update.
Contact
If you have questions regarding shipping, please contact: